Hello everyone. I hope you had a great Easter weekend. It is time for the fourth part of our blog series Massage Do’s, Don’ts and FAQs. We have covered some great topics over the past 3 blogs about subjects that come up a lot in our line of work. I hope you enjoy the topics we have today! And guess what?! We had more additions to the list so there will be a part 5. Yay! Happy reading!
- I’m cheating on my therapist with another therapist!
Don’t feel bad about this! Ultimately, we don’t mind at all and would rather you get a massage than not get one. Sometimes, it’s good to mix it up a little bit and see another therapist because you are getting a different perspective and technique to help work out your problem areas. Also, if you go to another therapist and like them better, we are not at all insulted if you leave to see someone else. We are invested in your health and wellness and want you to be happy, so we are glad when you can find someone you like more to help you with your needs. Remember, our number one priority is your health and well-being, and if you find that with a different therapist, we are okay with that! We just want you to be taken care of.
- Massage Do: Stop the massage if you don’t like it.
Too many times have I seen people receive a massage and complain about it later either that it was too light or it was too hard. Don’t wait till later to say something!! You are paying for our services, and you have the right to say whether you like the massage or not. Whether you’re five minutes in or twenty five minutes in, if you are not comfortable, in pain, or feel like the therapist isn’t for you, say something! I hate it when clients invest time and money into a massage and walk away unhappy. You have the right to stop the service and rebook with someone else for a different time if the massage isn’t what you need. A lot of people are scared to say something out of fear of losing their money or fear of being rude, but we totally understand where you are coming from and don’t want you to feel that way. We don’t want you to endure a deep tissue massage that hurts you because you don’t want to be rude or because you don’t think you’ll get your money back. We are here to help you and will totally understand.
- Massage Do: If you have a complaint, SAY IT!
We thrive on both positive and negative feedback. How else will we grow as therapists and as a business if our clients didn’t complain about something every once in awhile? We don’t find it insulting or rude by any means. If you feel your therapist’s skills weren’t up to par, you should definitely tell us so we can better train the therapist and hone their skills. Feedback is essential in our line of work so we can learn from our mistakes and grow into better habits. Feedback teaches us the do’s and don’ts. Don’t ever be afraid to voice your opinion if you aren’t happy. We are here to help if you have any problems and want to help! Also, if you are happy with your services, you can tell us that too. We love to hear that we are doing a good job and our therapists love to know when they are doing a good job. Feedback is key!
I really hope you enjoyed today’s topics. The thing to take away from the topics today is this: don’t ever be afraid to come forward with a concern or a complaint. We want to make this the best experience for you so please don’t hesitate to contact me directly if you ever have an issue. And don’t ever feel like you’re the only one complaining or over-complaining!
Look forward to part 5 in a couple days! We’ll be covering these topics in our last blog post for this series: massage therapy is like going to therapy, the shaving controversy, and getting a massage when you’re ill.
Yours in great health,